Privacy Policy

Arrived Outdoors ("we," "our," or "us") values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you access our website (arrivedoutdoors.com) or use our mobile app. It also outlines your rights under laws such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

By using our services, you agree to the collection and use of your information as described in this Privacy Policy. If you have any questions, please contact us at info@arrivedoutdoors.com.

Information We Collect

We collect the following types of information to provide and improve our services:

1. Information You Provide
Account Creation: When you create an account, we collect your name, email address, phone number, and a password.
Payment Information: When you make a purchase, we collect billing information (e.g., credit card details and billing address). Payment information is processed securely by third-party payment processors.
Profile Details: You may choose to add optional profile information like preferences, interests, or photographs.
Communication: When you contact our support team or participate in surveys, we collect the information you provide during these interactions.

2. Automatically Collected Information
Cookies and Tracking Technologies:
We use cookies, pixels, and similar technologies to enhance your browsing experience.
Data collected may include your IP address, browser type, device type, and browsing actions on our website or app.
Device Information:
We collect device IDs, operating system details, and other diagnostic data when you use our mobile app.
Usage Data:
We collect data on how you interact with our platform, such as pages visited, buttons clicked, and error reports.

3. Third-Party Data
We may receive additional information about you from external sources, such as:
Marketing and advertising partners.
Social media platforms if you link your accounts or log in via third-party platforms like Facebook or Google.
How We Use Your Information
We may use your data for the following purposes:
Service Provision
To create and manage your account.
To process payments and facilitate bookings for trips and events.
To provide customer support.
Improvement and Personalization
To enhance the functionality of our platform.
To personalize content, suggestions, and marketing messages based on your preferences and past interactions.
Marketing and Communications
To send service-related emails, such as confirmations and updates.
To notify you of new trips, events, promotions, or special offers (with your consent where required by law).
To manage recommendations or surveys.
Compliance and Legal Obligations
To meet regulatory, legal, and tax-related requirements.
To respond to law enforcement or legal processes, if necessary.
To prevent fraud or abuse of our services.
How We Share Your Information
We do not sell your personal data. However, we may share your data with trusted third parties as necessary:
Service Providers
Payment processors, hosting providers, and customer service platforms.
Marketing and analytics partners who assist in improving our services.
Business Transactions
If Arrived Outdoors undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of that process.
Legal Requirements
When obligated to comply with the law, respond to legal authorities, or protect against potential harm or fraud.
Your Rights
Depending on your location, you may have the following rights over your personal data:
Access and Portability
You can request access to the personal data we hold about you.
You can request an electronic copy of your data.
Correction and Deletion
You can request corrections to your data if it’s inaccurate or incomplete.
You can request that we delete your data. Note that some information may be retained for legal or transactional purposes.
Opting Out
You have the right to opt out of marketing communications. You can do so by following the "unsubscribe" link in our emails or adjusting your account settings.
You can manage your cookie preferences or opt out of tracking technologies via your browser settings.
Restrict Processing
You can object to the use of your data for certain purposes, such as direct marketing or profiling.
To exercise these rights, please email info@arrivedoutdoors.com. We will respond to your request within the timeframe required by applicable law.
Data Retention
We retain your personal data for as long as necessary to provide our services, fulfill our business purposes, and comply with legal obligations. If you close your account, we may keep some data for compliance, dispute resolution, or enforcement of our terms.
Data Security
We take reasonable organizational, technical, and physical measures to protect your data. Steps include:
Encryption of sensitive data during storage and transmission.
Regular security audits and updates.
Limiting access to personal data to authorized personnel only.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Cookies and Tracking Technologies
We use cookies to:
Manage user sessions.
Analyze website usage.
Display relevant advertising.
You can control cookies and tracking technologies in your browser settings. Note that disabling cookies may impact your user experience.
For more details, visit our Cookie Policy.
International Users
If you are accessing Arrived Outdoors from outside the United States, please note that your data may be transferred to and processed in the US, which may have different data protection laws than your jurisdiction.
Changes to this Privacy Policy
We reserve the right to update this Privacy Policy at any time. Whenever changes are made, we will notify you by:
Sending an email to registered users.
Posting the updated policy on our website/app.
It is your responsibility to review the policy periodically. Continuing to use our services after updates constitutes your acceptance of those changes.
Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us at:
Email: info@arrivedoutdoors.com
Mailing Address: Arrived Outdoors, 7700 Wedd Street Overland Park, KS 66204

This Privacy Policy ensures compliance with GDPR, CCPA, and other relevant privacy laws.